FAQ's

What shipping service do we use?
Every order is made to order and typically ships out within 3-5 business days, up to 7 during busy periods. We use UPS Mail Innovations, and the package is delivered to your door by USPS. Once your order ships, standard US delivery takes about 2-5 business days. Customers will also receive notification and tracking information when their order has shipped.

Holiday Shipping
During the holiday season, orders typically ship out within 5-10 business days due to the influx of orders. We recommend ordering early to receive your items in time for the holidays.

Do you ship internationally?
Yes, we ship worldwide to over 200 countries. Every order is made to order and typically ships out within 3-5 business days, up to 7 during busy periods. Customers will also receive notification and tracking information when their order has shipped.

What is your return policy?
Each order is made to order, therefore we do not accept returns unless there is a defect with the product. In the rare event that an order is shipped with a defect, we will offer a replacement if the defect is reported within 14 days.

If there is a defect and the customer does want want a replacement a refund will be provided. We do not accept returns or replacements in the case where the customers needs a smaller or larger size.

Need an exchange?
In the event that something slips past quality control we will quickly address the problem as soon as it is brought to our attention. In order to receive a replacement product the customer needs to simple provide us a picture of the product in question and the name on the order and email it to us. Once we receive this we will print a replacement product and send it right out!

Anything else?
If you have any other questions, feel free to email us.

What size should I order?

Sizing depends on the product. Each product page lists the size details for that item, so check the sizing information on the product page before you order.