What shipping service do we use?
We use UPS Mail Innovations. The package is delivered to your door for USPS. You will get your packages in an average of 5-7 days. Customers will also receive notification and tracking information when their order has shipped.
During the holiday season, please expect the standard shipping to be between 7-10 business days due to the influx of orders and holiday shipping delays.
Do you ship internationally?
Yes we ship worldwide, over 200 different countries. We use Asendia USA, they use a service called International Priority Airmail. IPA travels by air then as priority in-country. The average transit time is 3 -7 Days and this service is available throughout the world. Customers will also receive notification and tracking information when their order has shipped.
What is your return policy?
Each order is custom and printed on demand, therefore we do not accept returns unless there is a defect with the product. In the rare event that an order is shipped with a defect, we will offer a replacement if the defect is reported within 30 days.
If there is a defect and the customer does want want a replacement a refund will be provided. We do not accept returns or replacements in the case where the customers needs a smaller or larger size.
Need an exchange?
In the event that something slips past quality control we will quickly address the problem as soon as it is brought to our attention. In order to receive a replacement product the customer needs to simple provide us a picture of the product in question and the name on the order and email it to us. Once we receive this we will print a replacement product and send it right out!
If you have any other questions, feel free to email us.